Active Trader Support Team
A Dedicated Support Team
As a valued Active Trader client, you have access to a dedicated team of specialists who can provide support to clients utilizing our Active Trader Platforms.
Telephone
Our Active Trader team is available Monday through Friday from 7 am to 7 pm ET.
| English | 1-866-247-1114 |
| French | 1-888-666-5246 |
| Cantonese | 1-866-387-8888 |
| Mandarin | 1-866-394-6666 |
You can reach our Active Trader team by e-mail.
We also encourage you to provide us with any comments or suggestions to help us respond to your needs.
Email disclaimer
If your request requires the disclosure of confidential, account, order-related or personal information for resolution, please call us at the above telephone numbers as email is not a secure method of communication.