Annual Report 2012
Built on strength.
Focused on the future.
In 2012, TD continued to grow and succeed in a challenging environment. We reinforced our leadership position, delivered positive earnings growth across our businesses and expanded our North American footprint. Thanks to our strong balance sheet and conservative risk appetite, TD remains one of the strongest and safest banks in the world.
-Ed Clark, Group President and CEO, TD Bank Group
Who We Are
Businesses
Customers
Employees
Environment
CommunityLearn more about TD and our senior leadership team
We are one of the largest banks in North America. Our mission is to be the best run, customer-focused, integrated financial institution with a unique and inclusive employee culture.
Who we are is defined by our Guiding Principles:
- Deliver legendary customer experiences
- Be an extraordinary place to work
- Operate with excellence
- Understand our business
- Take only risks that we understand and can manage
- Enhance our brand
- Increase shareholder value
Canadian style that goes beyond borders
For Joseph Ribkoff Incorporated, TD is always in style. The internationally known women’s apparel designer has been a loyal customer of the bank for more than 50 years. Hear his story, and others.
TD employees connecting like never before
This year, we launched an internal social media platform called Connections to help TD employees communicate, share information and support each other.
Protecting our forests and future
TD Bank Group stepped up to protect forests across North America this year, launching a new, cross-border conservation program: TD Forests.
Proud to be TD
TD led the way advocating for an inclusive workplace and community again this year, with the release of the Make it Better video in support of the Lesbian, Gay, Bisexual and Transgender (LGBT) youth. Read more about what TD is doing to support diversity in and out of the workplace.
2012 was a strong year for TD, despite ongoing economic challenges and market volatility. Our total adjusted earnings were more than $7 billion dollars — up more than $600 million, or about 10 per cent, from 2011.
-Colleen Johnston, Group Head and Chief Financial Officer, TD Bank Group
During a year of slow economic growth, TD Bank Group once again delivered strong financial results, thanks to our proven business strategy and the leadership team’s commitment to deliver value to all our stakeholders.
-Brian Levitt, Chairman of the Board of Directors, TD Bank Group