Security Center

What we do

The security of your personal information and our website is our top priority – however you bank. And our concern for the safety of your financial and personal information goes beyond our banking relationship with you. We'll work with you to help prevent fraud, phishing, SMShing and vishing – and provide you with the latest tools and information to help safeguard your mobile, desktop and online experience.

TD VoicePrint, single-use security codes and security alerts

Speech recognition technology – set it up once, and use it every time.
TD VoicePrint is a voice-recognition technology that allows us to use your voiceprint – as unique to you as your fingerprint – to validate your identity whenever you speak on the phone with one of our Live Customer Service representatives.

It's really simple to enroll – just talk.

• Call Live Customer Service 1-888-751-90001-888-751-9000
• Request to enroll in TD VoicePrint
• The customer service representative will get you set up

The software does all the work in the background as you and the representative have a normal conversation. Once your voiceprint is captured, you will be asked to confirm your enrollment in TD VoicePrint.

Once captured, your TD VoicePrint will be stored for future use. A voiceprint is not a recording, or something that can be stolen. It can't be used to gain access to any other system or to create a recording of your voice.

It's free.
TD VoicePrint is such an important security feature that we want everyone who is interested to enroll – so we've made it free. Call 24/7 Customer Service at 1-888-751-90001-888-751-9000 to enroll.

Security alerts

Data Incidents

TD Bank has fraud detection processes in place to help protect our customers from data incidents – including data breaches where hackers infiltrate secure networks to steal e-mail addresses, phone numbers, Social Security numbers or other sensitive personal and/or business information. In the event of such an occurrence, we may contact you to verify account activity – but we will never ask you for sensitive information such as your Online Banking password or card PIN. Our consumer debit and credit cards also have Visa's Zero Liability Policy, so in the unlikely event that fraudulent charges are made with your card or account information you won't be held responsible.¹

Security Bugs

TD has put in place defenses to protect against potential threats so customers can conduct their banking securely and without their data being at risk. TD also has multilayered authentication safeguards in place. As an added measure of protection, we recommend changing passwords regularly.

What you can do

While we make every effort to secure your personal information, there's plenty you can do to avoid falling prey to fraud and identity theft. Through regular account review to spot unusual activity, heightened awareness of current malware and fraud threats, and the use of reputable security software, you can significantly reduce your fraud and identity theft risks.

Protect your business

The security of sensitive information is critical to the success and sustainability of your business. TD Bank uses state-of-the-art security protocols to protect your business data, and there are a number of steps you can take to further prevent data theft and fraud.